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K.C. ::
has Other Jobs (Jobs) available in Guthrie, OK
Guest Service Representative – Front Desk
Position Overview:
- As a Front Desk Agent, you will be the first point of contact for our guests. You’ll play a key role in providing outstanding service, managing check-ins/outs, and assisting guests with their needs during their stay.
Key Responsibilities:
- Greet guests warmly and handle check-in/check-out procedures
- Answer phones and respond to guest inquiries promptly and professionally
- Assist with reservations, cancellations, and room assignments
- Provide information about hotel amenities, services, and local attractions
- Handle guest concerns and resolve issues with professionalism
- Process payments accurately and maintain front desk records
- Collaborate with housekeeping and management to ensure smooth operations
Qualifications:
- Previous front desk, receptionist, or customer service experience preferred (hospitality experience a plus)
- Strong communication and interpersonal skills
- Professional appearance and friendly attitude
- Basic computer and POS system knowledge
- Ability to multitask and remain calm under pressure
- Flexible schedule, including evenings, weekends, and holidays
Benefits:
- Competitive hourly pay based on experience
- Employee discounts on hotel stays and possibly in the newly opening In-House Restaurant & Bar
- Career growth opportunities in hospitality
- Supportive and team-oriented work environment
- Accommodation/Lodging Available!
Phone no: 580-504-1445
- As a Front Desk Agent, you will be the first point of contact for our guests. You’ll play a key role in providing outstanding service, managing check-ins/outs, and assisting guests with their needs during their stay.
Key Responsibilities:
- Greet guests warmly and handle check-in/check-out procedures
- Answer phones and respond to guest inquiries promptly and professionally
- Assist with reservations, cancellations, and room assignments
- Provide information about hotel amenities, services, and local attractions
- Handle guest concerns and resolve issues with professionalism
- Process payments accurately and maintain front desk records
- Collaborate with housekeeping and management to ensure smooth operations
Qualifications:
- Previous front desk, receptionist, or customer service experience preferred (hospitality experience a plus)
- Strong communication and interpersonal skills
- Professional appearance and friendly attitude
- Basic computer and POS system knowledge
- Ability to multitask and remain calm under pressure
- Flexible schedule, including evenings, weekends, and holidays
Benefits:
- Competitive hourly pay based on experience
- Employee discounts on hotel stays and possibly in the newly opening In-House Restaurant & Bar
- Career growth opportunities in hospitality
- Supportive and team-oriented work environment
- Accommodation/Lodging Available!
Phone no: 580-504-1445
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Posted:: September 14, 2025
This posting will expire on:: 13-Nov-25
This posting will expire on:: 13-Nov-25
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